Privacy Policy
This privacy policy outlines how Bansal Capital Pvt Ltd uses and protects any information that you provide when using our services on this platform. We are dedicated to safeguarding your privacy. Should we request specific information by which you can be identified when using our website, rest assured it will only be used in accordance with this privacy statement.
This policy will help you understand the types of information we collect, the purpose for which the information is collected, how information is used, the intended recipients of such information, and how the information is protected.
KYC Compliance
As per SEBI regulations, an investor needs to be KYC compliant before investing in Mutual Funds. Once KYC is done, the investor can start investing hassle-free and no paperwork is required for future transactions.
KYC stands for “Know Your Customer” and is a term used for the Customer Identification Process as part of the account opening process with any financial entity. KYC compliance is mandatory under the Prevention of Money Laundering Act, 2002.
What We Collect
We collect Personal information from you when you voluntarily provide such information, such as when you contact us with inquiries or register for access to the platform.
To complete your profile assessment, we may collect:
- Personal Details: First Name, Last Name, Date of Birth, Gender, Marital Status.
- Contact Info: Current residential/correspondence address, telephone number, email address, mobile number.
- Financial Details: PAN number, income details, occupation information, and nominee details.
- Experience: Information related to your investing experience and risk appetite.
Use of Your Information
- Facilitate various investment services related to Mutual Funds.
- Share necessary information with regulatory bodies and partners such as Asset Management Companies (AMCs), Registrar and Transfer Agents (CAMS, Kfintech), and KYC Registration Agencies (KRAs) solely for processing transactions.
- Perform compliance checks and maintain internal records.
- Communicate about investments, transactions, and provide relevant product offers via email, SMS, WhatsApp, and notifications.
- Conduct market research to improve our products and services.
Data Security & Storage
Information is transmitted between your device and our services through HTTPS protocol for encryption. We ensure your personal information is always encrypted or hashed using industry-standard algorithms before storage.
- Encryption: We use state-of-the-art 256-bit encryption.
- One-Way Hashing: Sensitive data like passwords are encrypted using one-way hashing.
- OTP Verification: We use SMS OTP to confirm user identity during signup.
- Secure Login: A 6-digit PIN is required for an easy and secure login process.
Data Deletion Policy
If you wish to delete the data saved in the app when leaving our platform, you have the right to request the removal of your personal information. You can initiate this by contacting our customer support team at support@bansalcapital.com. Upon verification, data will be permanently deleted from our systems within 30 days, subject to regulatory retention requirements.
Grievance Redressal
For any discrepancies or grievances regarding the processing of your information, you may contact our Grievance Officer:
Email: support@bansalcapital.com
Phone: +91-9711-499-899
Support Hours: 9 AM – 9 PM (7 Days a Week)